In 2012, 10 mainland passengers encountered a severe flight delay during their travel abroad taking a Hong Kong airline. They missed their entire trip, but the airline didn’t response to the requests in the first place. Those passengers entrusted Lawyer Xinli Li to file claims against the airline. After several rounds of negotiation, the airline finally agreed to refund the full fare and compensate for part of the accommodation fee.
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2012-06-01
